SUPPORT
How can we help?
For account, privacy, Catalog, or app support, email support@findyourtrace.dev.
Include these details
- Your Trace username, if you have one.
- A short description of what happened and what you expected.
- Your iOS version and Trace app version.
- A screenshot, if it does not contain information you prefer not to share.
Privacy requests
For data access, correction, or deletion requests, email privacy@findyourtrace.dev.
Catalog corrections
Trace maintains a curated Fragrance Catalog. Send corrections with the Brand, Fragrance name, concentration, and a link to the Brand's official source.